Frequently Asked Questions

How to purchase bags and film products?
Contact your Hilex sales representative or call one of our customer service departments.

Is there a minimum order quantity?
Our standard minimum quantities are as follows:

**Minimums may vary depending the specific stock print and product order combination.

For more specific information on minimums for other products, contact one of our customer service departments.

Where can I recycle plastic bags?
Our Bag-2-Bag® recycling program makes plastic bag recycling easy. Simply bring your used bags back to participating stores and drop them into the plastic bag recycling bin. Or if you live in participating municipalities, you can recycle plastic bags with your other curbside recyclables. Check with your local municipality, waste management authority, and merchants who use plastic bags to see if they are part of the Bag-2-Bag® recycling program. If not, encourage them to take a look at our Bag-2-Bag® program.

What is the correct way to pack a plastic bag?
See the "How to pack a bag" section.

Can you make new or customized products?
Hilex is always looking for new opportunities to develop products that meet specific marketplace needs. All inquiries for new custom bag and film products should be submitted to the New Product Development Team. E-mail your new product request, including specifications and anticipated quantities, by selecting "New Product Development" from the recipient drop down menu on our e-mail form. The New Product Development Team periodically reviews potential new products to see how well they fit our manufacturing capability and economic structure.